Shipping policy

Shipping Policy

Thank you for shopping with OFF-BERRY. This Shipping Policy describes how we ship and deliver products purchased from www.off-berry.com.

Processing time

Orders are processed and fulfilled from our warehouse. You will receive a shipment confirmation email with tracking information once your order ships.

Shipping rates and delivery estimates

Domestic shipping (United States):

• Economy: Free on orders of $100.00 and up (5–8 business days)
• Standard (0–1 lb): $6.90 (3–4 business days)
• Standard (1–5 lb): $9.90 (3–4 business days)

International shipping:

We ship internationally to select countries via DHL Express and USPS (First Class Package International, Priority Mail International, and Priority Mail Express International). International shipping charges are calculated at checkout based on destination and weight, and transit times vary by service and destination.

Shipping charges for your order will be calculated and displayed at checkout.

Order tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).

Customs, duties and taxes

OFF-BERRY is not responsible for any customs charges, duties, or taxes applied to international orders. Any fees imposed during or after shipping are the responsibility of the customer.

Damages and lost shipments

If your order arrives damaged or is lost in transit, please contact us at offberryhills@gmail.com so we can help resolve the issue.

Contact

If you have any questions about shipping, please contact us at offberryhills@gmail.com.